Part 2: Questions from 7 to 15. (1.8 point - 0.2/ each)
Listen to the recording twice. Complete the form below. Write no more than two words or a number for each answer.
HEALTH CLUB CUSTOMER RESEARCH
Example |
Answer |
Name: |
Selina Thompson |
Occupation: |
|
Age group: |
(8) …………………………… |
Type of membership: |
(9) …………………………… |
Length of membership: |
(10) …………………………… years |
Why joined: |
Recommended by a (11) …………………………… |
Visits to club per month: |
Eight (on an average) |
Facility used most: |
(12) …………………………… |
Facility not used (If any): |
Tennis courts (because reluctant to pay) |
Suggestions for improvements: |
Have more (13) …………………………… |
|
Install (14) …………………………… in the gym. |
|
Open (15) …………………………… later at weekends. |
HEALTH CLUB CUSTOMER RESEARCH
Example |
Answer |
Name: |
Selina Thompson |
Occupation: |
(7) accountant |
Age group: |
(8) over 50 |
Type of membership: |
(9) family |
Length of membership: |
(10) 9/nine years |
Why joined: |
Recommended by a (11) doctor |
Visits to club per month: |
Eight (on an average) |
Facility used most: |
(12) swimming pool |
Facility not used (If any): |
Tennis courts (because reluctant to pay) |
Suggestions for improvements: |
Have more (13) social events |
|
Install (14) air conditioning in the gym. |
|
Open (15) restaurant later at weekends. |
Patrick is too _______ a gambler to resist placing a bet on the final game.
His attitudes towards our teacher today are completely ………(defend)
What you are saying is quite _______, so give us, please, more details on the situation.