Face–to–face conversation is a two–way process. You speak to me, I reply to you and so on. Two–way (1)_____ depends on having a coding system that is understood by both sender and (2)_____ , and an agreed convention about signaling the beginning and end of the message. In speech, the coding system is the language like English or Spanish; the convention that one person speaks at a time may seem too obvious to mention. In fact, the signals (3)_____ in conversation and meetings are often (4)_____ . For example, lowering the pitch of the voice may mean the end of a sentence, a sharp intake of breath may signal the desire to interrupt, catching the chairman’s eye may indicate the desire to speak in a formal setting like a debate, a clenched fist may indicate anger. When (5)_____ possible, more formal signals may be needed.

Keeping your distance

Personal space is a term that refers (1)_____ the distance we like to keep between ourselves and other people. When (2)_____ we do not know well gets too close we usually begin to feel uncomfortable. If a business colleague comes closer than 1.2 meters, the most common response is to move (3)_____ Some interesting (4)_____ have been done in libraries. If
strangers come too close, many people get up and leave the building; others use different methods such as turning their back on the intruder. Living in cities has made people develop new skills for dealing with situations where they are very close to strangers. Most people on crowded trains try not to look at strangers; they avoid skin contact, and apologize if hands touch by mistake. People use newspapers (5)_____ a barrier between themselves and other people, and if they do not have one, they stare into the distance, making sure they are not looking into anyone’s eyes

As teenagers approach university level, a decision has to be made on what course to pursue. In this world of diversity, (1)_____ such a choice is not easy for both children and parents. In the old days, it was not much a problem to do the task because there were not so many diverse learning areas to choose from. Besides, there were only a few distinctive professional careers like doctor, engineer, accountant, nurse, teacher, etc. to think about. Most higher learning usually led to a financially successful life. (2)_____ , the cost of education was not so high. Today’s world is entirely different from the things (3)_____ have just been described. The job market is constantly changing due to innovative technology and new (4)_____ . Meanwhile, most teenagers have difficulty in identifying their own interests. There are a variety of well-organized career talks and student counseling workshops to guide and help teenagers (5)______ what course to take. Furthermore, psychological tests are also used. Certain instruments such as surveys, interviews and computer software can help to find out preferences, interests, or learning styles of the students.

WILLIAM THE HERO!
Brave William Baldock, who is six years old, is a hero after helping his mother when she fell downstairs. William quickly rang for an ambulance when he discovered his mother had broken her leg. In spite of being frightened, he (1)_____ the emergency services what had happened and answered all the questions they asked him. He also telephoned his father at work, and then his grandmother, to explain what he had (2)_____ . While waiting for these people to come, William looked after his 18–month– old sister. When ambulance man Steve Lyn went to the house, he was amazed. 'It's great that a young boy of six knew the right number to dial, and was able to give us the correct information. (3)______ of William's quick thinking, we were able to (4)______ there immediately." Mrs. Baldock left hospital yesterday, very (5)_____ to both William and the ambulance service.

The warming of the Earth is caused by exhaust gas from automobile engines, fatories and power (1)_____ . Carbon dioxide goes up into the atmosphere, and it form a kind of screen that keeps or allows the sunshine in but stop the Earth heart (2)______ getting out. It works like a greenhouse, that’s why we call (3)______ the Green House effect. Because of this effect, the Earth is getting warmer all the time. This (4)______ in temperature will cause big changes to the world’s climate. The sea level will increase as the ice (5)______ the poles will melt. 

LETTER TO THE EDITOR
The Prime Minister's comments yesterday on education spending miss the point, as the secondary education system also needs a major overhaul. Firstly, the system only views the weakest learners as having special needs. The brightest and most conscientious students are not encouraged to develop to their full (1)_____ . Secondly, there's too much testing and not enough learning. My fifteen–year–old daughter, for example, has just spent the last month or so (2)_____ for exams. These aren't even real, important exams, as her GCSEs will be next year. They're just mock exams. Is the work she's been doing really going to make her more knowledgeable about her subjects, or will she forget it all tomorrow? I suspect the (3)_____ . Thirdly, the standard (4)_____ doesn't give students any tuition in developing practical work–related, living and social skills, or in skills necessary for higher education. How many students entering university have the first idea what the difference is between plagiarising someone else's work and (5)_____ good use of someone else's ideas? Shouldn't they have been taught this at school? How many of them are really able to go about selfstudy skill that's essential at university because there are no teachers to tell you what to do – in an efficient way? Indeed, hoe many students graduate from university totally unable to spell even simple English words correctly? The system is letting our children down.

When (2)_____ we do not know well gets too close we usually begin to feel uncomfortable.

Back in the 1960s and 1970s, the world was becoming more aware of  the destructive effects of industry (1)_____ the environment and people were starting to think seriously about ways of protecting the environment. One man who was particularly affected by this subject was Gerard Morgan-Grenville. As Morgan- Grenville travelled round earning his living as a gardener, he noticed signs of the damage that was being done to the countryside around him. It wasn't long before Morgan-Grenville decided that he had to do something about this
situation. He felt that if people could be shown a better way of living then maybe they would be interested enough to try to protect their (2)_____ environment. Mr. Morgan-Grenville decided to set up a project (3)_____ would prove what was happening to our surroundings and what could be done about it. So, in 1975, Morgan-Grenville created the Centre for Alternative Technology (CAT) in a village in Wales. The main aim of CAT is to search for an ecologically better way of living by using technology which (4)_____ no harm to the environment. One of the most important things CAT did initially was to explore and demonstrate a wide range of techniques and to point out which ones had the least destructive results on the world around us. (5)_____ CAT provides information and advice to people all over Britain and all over the world. If more and more individuals are informed about how much damage our modern lifestyle is causing to the planet, maybe more of them would be prepared to look for practical solutions to environmental problems.

Meanwhile, most teenagers have difficulty in identifying their own interests. There are a variety of well-organized career talks and student counseling workshops to guide and help teenagers (5)______ what course to take. Furthermore, psychological tests are also used. Certain instruments such as surveys, interviews and computer software can help to find out preferences, interests, or learning styles of the students.

Two–way (1)_____ depends on having a coding system that is understood by both sender and (2)_____ , and an agreed convention about signaling the beginning and end of the message.

The job market is constantly changing due to innovative technology and new (4)_____

The main aim of CAT is to search for an ecologically better way of living by using technology which (4)_____ no harm to the environment. One of the most important things CAT did initially was to explore and demonstrate a wide range of techniques and to point out which ones had the least destructive results on the world around us.

For example, lowering the pitch of the voice may mean the end of a sentence, a sharp intake of breath may signal the desire to interrupt, catching the chairman’s eye may indicate the desire to speak in a formal setting like a debate, a clenched fist may indicate anger. When (5)_____ possible, more formal signals may be needed.

This (4)______ in temperature will cause big changes to the world’s climate.

Mr. Morgan-Grenville decided to set up a project (3)_____ would prove what was happening to our surroundings and what could be done about it. So, in 1975, Morgan-Grenville created the Centre for Alternative Technology (CAT) in a village in Wales.

If a business colleague comes closer than 1.2 meters, the most common response is to move (3)_____