The invention of the mobile phone has undoubtedly revolutionized the way people communicate and inuenced every aspect of our lives. The issue is whether this technological innovation has (1)______ more harm than good. In order to answer the question, we must rst turn to the types of consumers. Presumably, most parents (2)_____ are always worrying about their children’s safety buy mobile phones for them to track their whereabouts. We can also assume that most teenagers want mobile phones to avoid missing out on social contact. In this context, the advantages are clear. (3)______ , we cannot deny the fact that text messages have been used by bullies to intimidate fellow students. There is also (4)_____ evidence that texting has affected literacy skills. The widespread use of mobile phone has, out of question, affected adult consumers too. What employee, on the way home from work, would be reluctant to answer a call from their boss? Apparently, only 18% of us, according to a survey, are willing to switch off our mobile phones once we've left the ofce. Admittedly, mobile phones can be intrusive but there are obvious benets to possessing one. Personally speaking, they are invaluable when it comes to making social or business arrangements at short (5)______ . They also provide their owners with a sense of security in emergency situations.