Question 62 - 64 refer to following paragraph:

M: Hello, this is Warren speaking. How can I help you today?
W: (62) Hello, Warren. I purchased a work desk from your store. I'm trying to put it together but there are some important parts missing.
M: I'm sorry about that. Sometimes the manufacturer makes mistakes
W: (63) Well, the biggest problem is I don't have the tool to put in the bolts. And I'm missing 3 barrel nuts.
M: OK, I have those parts in the shop. (64) I have a lunch break at 2:00 P.M. I can bring them over to your place if you like?
W: Oh, wow. That would be fantastic. Wait one moment and I will give you my address.

62. Where does the man most likely work?

News from Bramwell Botanical Gardens BRAMWELL
(May 26)-Visitors to Bramwell Botanical Gardens are now greeted by a colorful new logo painted on the welcome sign at the entry gate. Most people say they are pleased with the new logo, which features a bright bouquet of wildflowers.-[1]-. The management of the botanical gardens decided to replace the old logo based on input from the public. "We collected opinion cards deposited in boxes at the gardens and reviewed responses to an online survey. –[2]-. We found that receptiveness to the original logo was no longer positive," said Jacob Harding, the director of the gardens, when he was interviewed by the Bramwell Morning Courier. The old logo
displayed the name of the gardens above a drawing of an elaborate Victorian greenhouse. New designs were submitted by O’Neall Graphics. -[3] - . Members were invited to
choose which one would be the best logo. The board agreed that the members made an excellent choice. Marie Kim, the manager of the Botanical Gardens on-site visitors' shop, is one of those happy with the new logo that members selected. -[4]-. The new logo is now featured on clothing and other merchandise, and she is sure it will help improve sales. "Previously, I was often disappointed. Even though a lot of visitors came into the store, many left without making a purchase. They didn't think our imprinted items were attractive."

165. For what could the coupon most likely be used?

(86) Well, it's only been a year since we began operating out of Beijing, but our clothing has become a nationwide success. I got a call from a reporter at Phoenix Television, and they want to do a thirty-minute story documenting our rise to success. They want to interview the designers about the clothing we are creating here. Also, Xinhua Fashion Magazine wants to come in next Thursday and do a full photo shoot of one of our stores, so we need to book models for that day. (87) They want to take photos of our new range of denim clothing. The publicity is really going to get our name out. (88) Our success is going to skyrocket! We should expect to get a lot busier soon.