W-Am: Welcome to Woodford Electronics! How may I help you?
M-Au Well, I purchased this digital camera yesterday from your store-but when I try to preview the photos I've taken, an error code displays on the screen.
W-Am: Really? Let me take a look. I have a chart here of all the codes, perhaps it'll tell us what's going on... ah, I see. According to the chart, the camera doesn't have enough battery power to preview the photos.
M-Au: Oh. Do I need to buy a new battery?
W-Am: Well, let me give you a new one for free, since you just bought the camera from us yesterday.
Giải bởi Vietjack
Chọn đáp án B
M-Cn: Crocker Sporting Goods, how may I help you?
W-Am: Hello, I have to change the delivery address of a package I ordered from your Web site. It's being sent to my new home in Chicago, but my move-in date got delayed, so I won't be there. Can my package be sent to my current address instead?
M-Cn: Unfortunately, once the package has been shipped, it cannot be rerouted.
W-Am: Well, no one will be there to receive it. I don't want anything to happen to it. Is there anything you can do
M-Cn: Let me call the shipping agent in Chicago and have them hold the package for you. That way your package will remain safe until you arrive.
M-Cn: Hi Thuli, what did you think about the new e-mail policy they announced at the staff meeting?
W-Br: I wasn't really surprised. I think a lot of companies ask employees not to use personal e-mail accounts at work.
M-Cn: Yes, but I'm sure everyone has to send personal e-mails during office hours occasionally. What if I need to contact my bank?
W-Br: Oh, something like that shouldn't be a problem. The company is just concerned because there have been complaints about some employees spend ing too much time on non-work activities.
M-Au: Hey Sue. Hector and I are going to lunch at Antonio's Restaurant. Would you like to join us?
M-Cn: A few others from the office are coming as well. It'll be a good chance for you to socialize with your new colleagues.
W-Am: Thanks for inviting me, but isn't that a bit far away to go for lunch? It would take us twenty minutes just to get there, so we wouldn't have enough time to eat.
M-Au: Oh, you're thinking of the original Antonio's, by the town hall. They just opened a second place much closer to here.
M-Cn: Right. And we plan to go a little early, to beat the lunch rush.
W-Am: In that case, sure. Let me just tell my manager that I'll be going to lunch early.
W-Am: Hi Ri chard, I just saw the catering order for Satoshi Kato's retirement party next week.
M-Au: Yeah, the restaurant said they'd deliver the food around 11:45. That should give us plenty of time to set up for lunch.
W-Am: That's great, but um, have you ever met Mr. Kato?
M-Au: Oh, right! Of course. How could I forget that Mr. Kato doesn't eat meat? I'll call the restaurant later today to change the order, but I really have to finish this seating chart first.
W-Am: I can call the restaurant for you, so you can finish up here.
M-Au: That'd be great, thank you so much!
