W-Br: Pablo, I heard about your promotion. That's great news! When do you start your new position?

M-Cn: Thanks very much; I start on Monday. Things are a little busy at the moment, though, because my new office is on a different floor, and I have to move all my personal belongings there.

W-Br: I just took inventory of the office supplies, so if you need anything to help you pack, let me know.

M-Cn: That would actually be very helpful. I can't believe how many things I've accumulated over the years! Do you think I can get some cardboard boxes and tape?

1. What will the man do on Monday?

M-Au: Hi, Sunisa. I just finished the final cut of the TV commercial we produced for the Denton Company. Do you have time to take a look at it? I'd love to know what you think.

W-Br: To be honest, TV ads aren't really my specialty. Now... I know he's only been at our company for a few months, but Rashid has worked in television for years. And I think he's in his office right now.

M-Au: Oh? Well, I'll check with him. We're presenting this to the Denton Company on Thursday and I really want to make sure they're not disappointed.

W-Am: Hi Ri chard, I just saw the catering order for Satoshi Kato's retirement party next week.

M-Au: Yeah, the restaurant said they'd deliver the food around 11:45. That should give us plenty of time to set up for lunch.

W-Am: That's great, but um, have you ever met Mr. Kato?

M-Au: Oh, right! Of course. How could I forget that Mr. Kato doesn't eat meat? I'll call the restaurant later today to change the order, but I really have to finish this seating chart first.

W-Am: I can call the restaurant for you, so you can finish up here.

M-Au: That'd be great, thank you so much!

M-Cn: Hi, Ms. Santiago. It's Jim, your manager, calling. I just got an e-mail from Bergan Industries. Apparently the presentation you gave yesterday really impressed them, and now thanks to you they've decided to use us to supply all their paper products.

W-Am: That's great news! But I can't take all the credit. James Tanaka in our advertising department made the slides for my presentation. He's very creative.

M-Cn: I'm not surprised. Mr. Tanaka also did a wonderful job designing our catalog this year. Be sure to let him know that we appreciate his abilities.

W-Am: I'll do that. He's out of the office today, but I'll be sure to give him that feedback when I see him tomorrow.

W-Br: Mehdi, I've been working on the design for the new library. I put the floor plans on your desk this morning. Did you have a chance to look at them?

M-Cn: Yes, I like what you did, but there's one problem. In your plan, the computer lab is located on the second floor, and I thought it was supposed to be on the first floor next to the elevator.

W-Br: That was the original idea, but I believe the library director wanted that room moved upstairs so that we'd have space to make the lobby bigger.

M-Cn: We'd better check on that; I'll call the director this afternoon just to make sure.

W-Am: Hello, I'm calling to follow up on a hotel stay I booked with your travel agency. I just came back from my trip to Prague, and I must say I'm disappointed. Your Web site said the Chester Hotel is in the heart of Prague, but it was actually a thirty-minute ride to the city center.

M-Au: Oh, I'm so sorry to hear that. I will definitely take a look at the description in our advertisement of the Chester Hotel and make sure it's not misleading.

W-Am: Yes, I really think that information needs to be changed. I spent over two hundred dollars in taxi fare getting into the city. Would you be able to pay me back for the extra transportation costs?

-Br: Hey Ben, will you be attending the regional directors' meeting in Paris next Monday?

M-Au: Yes, I will. You too?

W-Br: I am, but... how do I board the train without a paper ticket? I just received the e-mail confirmation for my trip, but I'm not sure how to retrieve the ticket.

M-Au: When you get to the station, look for the self-serve kiosks. Make sure you have the reservation number with you, and follow the instructions to print out the paper ticket.

W-Br: OK. I'm on the four o'clock train, so I'll make sure I leave the office a bit early to do that.

M-Au: I'll actually be on the same train. We should share a taxi to the train station.

M-Cn: Hi Thuli, what did you think about the new e-mail policy they announced at the staff meeting?

W-Br: I wasn't really surprised. I think a lot of companies ask employees not to use personal e-mail accounts at work.

M-Cn: Yes, but I'm sure everyone has to send personal e-mails during office hours occasionally. What if I need to contact my bank?

W-Br: Oh, something like that shouldn't be a problem. The company is just concerned because there have been complaints about some employees spend ing too much time on non-work activities.

M-Au: Hey Sue. Hector and I are going to lunch at Antonio's Restaurant. Would you like to join us?

M-Cn: A few others from the office are coming as well. It'll be a good chance for you to socialize with your new colleagues.

W-Am: Thanks for inviting me, but isn't that a bit far away to go for lunch? It would take us twenty minutes just to get there, so we wouldn't have enough time to eat.

M-Au: Oh, you're thinking of the original Antonio's, by the town hall. They just opened a second place much closer to here.

M-Cn: Right. And we plan to go a little early, to beat the lunch rush.

W-Am: In that case, sure. Let me just tell my manager that I'll be going to lunch early.

W-Br: Hello. I'd like to purchase some tables and chairs for a new restaurant I'll be opening. I saw the prices on your Web site, but I was wondering if you have any discounts for large orders.

M-Cn: We do offer discounts, as long as you're ordering at least twenty sets of tables and chairs. Do you already know how many you'll need?

W-Br: I don't have the exact number yet, but I'm sure it'll be more than twenty. I was also wondering how quickly you'd be able to deliver the furniture. The restaurant is set to open next month, so I'd like everything delivered within the next two weeks.

W-Am: Welcome to Woodford Electronics! How may I help you?

M-Au Well, I purchased this digital camera yesterday from your store-but when I try to preview the photos I've taken, an error code displays on the screen.

W-Am: Really? Let me take a look. I have a chart here of all the codes, perhaps it'll tell us what's going on... ah, I see. According to the chart, the camera doesn't have enough battery power to preview the photos.

M-Au: Oh. Do I need to buy a new battery?

W-Am: Well, let me give you a new one for free, since you just bought the camera from us yesterday.

M-Au: Jin-Hee, the company's closing the parking area in front of our research lab for construction next month. Can you send an e-mail to tell the rest of the team?

W-Br: Yeah, sure. Did they decide where everyone should park in the meantime?

M-Au: We're supposed to use the west parking area-till the construction's finished.

W-Br: That's quite a long walk from our lab. When the weather's bad, the roads around here can get really icy.

M-Au: Don't worry. The company's providing shuttles from the parking area to our lab. Could you add that to the e-mail as well?