Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

     A generation gap in the workplace can make workers both young and old feel inferior, as well as hamper productivity and teamwork. Differences between generations can be seen in work ethics, habits and communication styles. Younger workers might fear not being taken seriously by their older colleagues, while older workers might fear that their experience is not valued but replaced by workers with knowledge of more current technology. However, members of each generation can close the gap between them if they're willing to meet one another halfway.

       Older workers can show respect to the younger set by asking for their opinions and recognizing their contributions to the workplace as valid, or complimenting them on a job well done. Younger workers can show their elders respect by asking for advice on how to manage a situation with work, based on the older worker's many years of experience. It's important for both entry- and senior-level workers to see each other as equals, regardless of the type of position in which they work. No one wants to feel inferior or irrelevant just because of their age. Rather, a generation gap at work can be a learning opportunity.

        Workers can also put themselves in their colleagues' shoes to determine what might be bothering them about their generational age difference. If a person is much older than another, perhaps it is bitterness about fewer job opportunities, or fear that a younger worker might seem more relevant and edge him out of his job. If workers open their minds to understand where co-workers are coming from, it can help ease any tension between them and appreciate each other's work contributions.

       If age seems to be a problem for someone at the workplace, it can be helpful to do the very opposite of what a co-worker might expect from someone of a different age set due to stereotypes. For example, if a worker is considerably younger such as right out of college, she can share researched information to indicate that she knows what she's doing, or show curiosity instead of upset to indicate emotional maturity if the person makes a disparaging remark about her youth. Older workers can maintain an enthusiastic attitude about work instead of showing boredom or bitterness from past experiences.

      Workers can, moreover, directly address the concern of age differences at work with the colleague at odds with them by asking the person for constructive advice on how to handle the issue. For example, older workers who are unfamiliar with new software that younger colleagues understand might acknowledge to them that they did the same tasks differently in years past but show interest in learning the program to keep up with modern technology. Learning to speak their technological language can make them feel more connected. Likewise, a younger worker can admit to being green on the work scene, but eager to gain experience by learning from senior colleagues.

(Source: http://work.chron.com/ )

What is the purpose of writer in the passage?

Volunteers may be required to obtain Red Cross _______ in order to serve through hospitals and healthcare organizations or provide disaster relief.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

     Many of us worry about the effects of television on family life. We think that we spend too much time watching television and that it takes us away from more important activities, such as reading, exercising and talking to family and friends. But is this really true?

      Studies have shown that people in the United States do spend a lot of time in front of their television sets. About 98% of American homes have at least one TV set, and in the average home the TV is on more than six hours a day. But how much attention do people actually pay to the programs? And do people who watch TV really spend less time on other free-time activities? Recently some researchers in New York City tried to find the answers to these questions by conducting a telephone survey. They phoned more than a thousand people all over the United States and asked them questions about how they spend their free time.

      No one was surprised to find out that watching TV is the most popular free-time activity in the United States. More than 70% of those asked said that they watch TV every day or almost every day. The second most popular activity that they mentioned was reading the newspaper. Listening to music at home was third, talking on the phone to friends and relatives was fourth and doing some form of exercise was fifth.

      But the researchers discovered an interesting fact about Americans' TV habits. According to this survey, although most people turn the TV on every day, they do not actually watch it very much. Six out of ten people said that when the TV is on, they seldom pay attention to it. During a typical television program, they may eat dinner, do housework, read a newspaper or magazine, talk to their children or even read to them. The TV may be on, but it is just background music.

      The researchers therefore concluded that television does not take Americans away from more important activities. It doesn't keep them from doing other free-time activities. In fact, when they compared people who frequently watch TV and those who seldom watch TV, they found that there were no great differences in their other activities. The frequent watchers read to their children and talk to their families just as much as the others.

                 (Adapted from “Reading Academic English” by Judy Rapoport, Ronit Broder and Sarah Feingold)

Which of the following could be the best tittle of the passage?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks.

        The "greenhouse effect" is the warming that happens when certain gases in Earth's atmosphere (23) ________ heat. These gases let in light but keep heat from escaping, like the glass walls of a greenhouse. First, sunlight shines onto the Earth's surface, (24) ______ it is absorbed and then radiates back into the atmosphere as heat. In the atmosphere, “greenhouse gases trap some of this heat, and the (25) ________ escapes into space. The more greenhouse gases are in the atmosphere, the more heat gets trapped.

        Scientists have known about the greenhouse effect since 1824, when Joseph Fourier calculated that the Earth would be much colder if it had no atmosphere. This greenhouse effect is what keeps the Earth's climate (26) _________. Without it, the Earth's surface would be an average of about 60 degrees Fahrenheit cooler. Scientists often use the term "climate change" instead of global warming. This is because as the Earth's average temperature climbs, winds and ocean currents move heat around the globe in ways that can cool some areas, warm others, and change the amount of rain and snow falling. (27)_________, the climate changes differently in different areas.

                                   (Source: https://www.open.edu/openlearncreate/mod/oucontent)

Mark the letter A, B, C, or D to indicate the word that differs from the other three in the position of the primary stress in each of the following questions.

Mark the letter A, B, C or D to indicate the correct answer to each of the following questions.

With 1960 islands in different sizes and an unbelievable smooth sea surface, Ha Long Bay ____ its name to one of the worthiest places in the world to visit

Mark the letter A, B, C, or D to indicate the sentence that is closest in meaning to each of the following questions.

Ecotourism can support conservation and environmental management if properly carried out.

The company director decided to raise the workers' wages. He did not want them to leave.

Those in ____ of banning laptops in classrooms like to demonstrate how handwritten notes lead to better learning compared to notes taken on a computer.

Mark the letter A, B, C or D to indicate the word(s) CLOSEST in meaning to the underlined word(s) in each of the following questions.

Western cultures are often more informal, where business leaders often refer to each other by first names. In countries like Japan, this is frowned upon as it indicates disrespect.

Lifelong learning can also help _______ some of the weaknesses of the education system.

Mark the letter A, B, C, or D to indicate the word that differs from the other three in the position of the primary stress in each of the following questions.